Privacy Policy & Legal Terms

At Gusie's Cafe, we take food safety with the utmost seriousness. Our culinary repertoire celebrates authentic West African heritage gastronomy, which frequently utilizes key aromatic ingredients including groundnuts, dried seafood, and savory spices.

While our culinary team exercises rigorous sanitization and cross-contact prevention, we operate a shared culinary environment. We cannot guarantee a 100% allergen-free environment. Clients with severe or life-threatening anaphylactic food allergies must inform our kitchen team prior to placing an order.

All Gusie's Cafe catering pans, pastries, and dishes are freshly prepared on the scheduled day of service using premium organic ingredients and slow-simmered culinary techniques.

• Safe Transfer of Responsibility: Upon transfer of catering orders (via pickup at our Bowie facility or white-glove DMV van delivery), the customer assumes full legal responsibility for food safety, temperature holding, and safe consumption.
• Temperature Standards (USDA/ServSafe): Hot dishes must be maintained at 140°F (60°C) or higher (using chafing dishes with active Sterno fuel burners). Chilled beverages and salads must be held at 40°F (4°C) or below.
• The 2-Hour Rule: Perishable culinary items held at room temperature must be consumed or refrigerated within 2 hours of receipt (or 1 hour if event temperature exceeds 90°F).
• Reheating: Any cooled catering pans must be reheated in a 325°F preheated oven to an internal temperature of at least 165°F (74°C) prior to serving.

Due to the bespoke and perishable nature of custom West African catering dishes, food items cannot be restocked or resold once preparation has commenced.

Order Inspection & Shortages: Clients must inspect their order upon receipt. Any discrepancies, damages, or missing items must be reported via call or text to 301-300-4532 within 2 hours of delivery/pickup to qualify for kitchen resolution or credit.

Gusie's Cafe respects and safeguards your personal information in strict compliance with the Maryland Personal Information Protection Act (PIPDA), FTC regulations, and industry standard PCI-DSS guidelines.

• Information We Collect: We collect customer names, phone numbers, billing/shipping addresses, and email addresses solely to process catering orders, coordinate delivery logistics, and provide transaction receipts.
• Zero Data Selling: We never sell, lease, or monetize your personal contact information to third-party marketing firms or data brokers.
• 256-Bit Stripe Encryption: All credit card and digital wallet transactions (Apple Pay, Google Pay) are processed directly through Stripe Inc via 256-bit TLS/SSL encryption. Gusie's Cafe servers never store raw credit card numbers or CVV codes.

Gusie's Cafe is an operating business unit of Sierra Holdings Inc, a registered Maryland corporation.

Limitation of Liability: To the maximum extent permitted by applicable Maryland law, Sierra Holdings Inc, Gusie's Cafe, its directors, officers, chefs, and contractors shall not be held liable for any indirect, incidental, punitive, or consequential damages resulting from third-party delivery transit delays, carrier weather disruptions (e.g. USPS Priority delays on bottled hot sauce shipments), customer food temperature mishandling, or unforeseen event venue power disruptions.

Governing Law: These terms, agreements, and transactions are governed exclusively by the laws of the State of Maryland, with exclusive venue and jurisdiction in the state courts of Prince George's County, Maryland.